Frequently Asked Questions
Does Brevard Nerd Services work on mobile phones or tablets?
Most modern phones are difficult to repair due to challenges in sourcing parts and the high risk of damage during the repair process. Additionally, newer iPhones have software locks that restrict third-party repairs, leading to the removal of features like screen controls, camera controls, and finger/facial recognition when non-Apple authorized companies attempt repairs.
For these reasons, it is best to contact the manufacturer directly for mobile phone repairs and replacements.
Antivirus and Malware Software: Is Third-Party Protection Necessary?
While it's often believed that third-party antivirus and malware software was essential in the past, the reality is more nuanced, especially for modern operating systems.
Apple and Linux: These operating systems offer robust built-in protection against viruses and malware.
Windows: Windows 10 and newer versions include a superior, Microsoft-supported antivirus and malware solution called Windows Defender. Installing third-party software like McAfee, Norton, or Avast, etc. will typically disable Defender, potentially leaving your system less secure and incurring unnecessary costs.
Therefore, for most users, relying on the built-in security features of their operating system is the most effective and secure approach.
Why is my computer running slow?
The most common reasons for decreased performance in older computers are outdated hardware. Many were originally equipped with mechanical hard drives and only 4GB of RAM. Modern software demands more, and mechanical drives degrade over time, leading to a noticeable slowdown. Significant improvements can often be achieved by replacing the hard drive with a solid-state drive (SSD) and upgrading the RAM to at least 8GB, with 16GB or more being ideal. Additionally, with Windows 10 nearing its end-of-support in October 2025, considering a switch to a less resource-intensive operating system like Linux, which is designed for more modest hardware, could also boost your computer's speed.
How do I donate, sell or hand down my devices?
To donate, sell, or hand down your devices to family and friends, you must properly disconnect them from your account. Devices from Apple and other manufacturers are linked to your account and will be presumed stolen if not disassociated before transfer. https://www.brevardnerdservices.com/donate-apple-device
How to back up your files?
Apple's "Time Machine" software provides a comprehensive backup solution for your entire computer to an external drive, including a history of file changes. Microsoft offers various file backup strategies that are similar but more limited than Time Machine. Both companies also provide cloud storage options for some files on their servers, facilitating synchronization across multiple devices.